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Working in a multicultural environment

People with different cultural backgrounds could have different frames of reference. Sometimes this is clear: they behave unknown. Often it lays less on the surface: emotions are shown differently, or not, information is processed in an unexpected way and feedback is misinterpreted.

The online training Working in a multicultural environment focuses on the further development of empathy and adaptability skills to better read and understand each other. By improving your cultural competences, you create a mindset whereby you learn to function 'beyond culture', regardless of someone's background. By developing your empathy and adaptability, you learn to master and apply various communication styles, depending on the situation and who you are speaking to. This allows you to build and maintain effective and successful relationships, or improve the performance of international teams.

Intermediate level – always tailor-made
Online in our virtual classroom with Social Learning eXchange
Face to face
10 hours: flexible and self-paced
Group course with your team
On request

Training content

  • Understand the impact of culture better
  • Culture vs personality; recognize and name different elements in interaction
  • Different ways in which one can adapt behaviour to bridge cultural differences
  • Understand and recognize various communication styles

Learning achievements

  • To be able to effortlessly apply various communication styles within different (intercultural) situations
  • Learn how to take cultural differences into account and motivate and involve your environment in this process
  • Determine your boundaries and indicate them appropriately
  • Interpreting and using verbal and non-verbal communication

Want to know more about this training? Please contact us.

Akteos stands for

  • Personal growth and greater returns for teams and organizations
  • Personal working method and customisation in optima forma
  • SLX: online, social learning and practice-oriented
  • Unique tool: your Personal Culture Profile transparent and measurable
  • Innovative, interactive and scientific learning concepts
  • Experts worldwide with specific knowledge of culture

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