Leadership in Virtual Teams

Managementtrainingen

Who Should Attend

All managers working in a multi-cultural environment or lead a remote team or working with people – colleagues, partners, clients – from different cultures, at distance.

All managers who want to adjust their leadership style to virtual and various cultural contexts. all professionals who would like to work on their future business skills.

Benefits of Attendance

  • Be aware of their one’s own cultural baggage
  • Understand the culture of the people with whom one interacts professionally
  • Decode different communication practices and the working methods of one’s colleagues
  • Anticipate and prevent breakdowns in communication stemming from cultural differences
  • Establishing common standards and a common language
  • Acquiring the skills needed to successfully work as part of a multicultural team.

Nomad

What’s more?

  • Innovative and effective online tools:
    • Nomad’ Profile®: Cultural Profile, Comparison tool, Country Packs
    • Nomad’ Network®: preparing & following the training
  • Theoretical as practical and concrete approach
  • Team work and case studies
  • Personalized action plan and cross-cultural strategies

Programme Outline

Module 1

Understanding cultural codes

  1. Pinpointing cultural differences
    1. The rules by which groups operate
    2. Identifying sources of ambiguity and incomprehension
    3. Reconciling differences
  1. Developing awareness of culture’s impact on communication
    1. The origins of culture and value systems
    2. Cross-cultural interactions: individual, functional, organizational and national levels
    3. Preconceptions and stereotypes
    4. The stages of cultural adaptation
    5. Differing perceptions and communication problems
  1. Decoding cultures
    1. How time and space are managed
    2. Reasoning styles, risk-taking and change management
    3. Social relationships with individuals and groups
    4. Importance attached to tasks and relationships
    5. Communication (implicit, explicit and non-verbal messages)
    6. Power distance, status and acceptance of rules
    7. Expression of emotions in the workplace, conflict management
  1. Analysing one’s cultural profile
    1. Individual profile
    2. Group profile

Module 2

Maximizing the effectiveness of multicultural teams

  1. Creating a climate of trust
    1. The notion of trust differs from one culture to another
    2. Identifying any possible causes of suspicion
    3. Obtaining information about each culture represented within the team structure
    4. Maximising cultural synergy: making the most of proximity
    5. Resolving cultural conflicts
  1. Creating a common language
    1. Understanding the linguistic context
    2. Listening more closely to understand underlying and implicit meanings
    3. Checking that your contacts have correctly understood your message
    4. Drawing up team standards and benchmarks
    5. Organizing successful meetings based around a common denominator
  1. Adapting working tools and methods
    1. Identifying cultural traits and habits
    2. Anticipating any factors likely to constitute an obstacle
    3. Managing time, priorities and deadlines
    4. Introducing an effective and dynamic working climate and organisation
    5. Creating a common working culture
    6. Areas requiring attention: checking, reacting, managing
  1. Communicating more effectively over long distances
    1. The special characteristics of remote teams
    2. Identifying sources of influence or power
    3. Better written communication. Getting your message across effectively by telephone
    4. Long distance meetings

Training options

Training options

You may attend this course as an individual or as part of a group. We will discuss the content, the date and the location of the course with you beforehand to ensure it meets your personal preferences.

Please contact your account manager, Anne Marie van Schaik:

  1. by phone +31 20 8208639
  2. or make a request for a proposal.

Contact