Turkey

Turkije

Working and dealing with the Turks

Who Should Attend?

Company managers and staff working and dealing with the Turks

Benefits of Attendance

The aim of this seminar is to significantly improve the participants’ effectiveness in their professional relationships with the Turks, enabling them to be operational right from the start.

At the end of this training, participants will have acquired insights and techniques to:

  • Be aware of their own cultural baggage
  • Fully understand Turkish context and culture
  • Analyse possible situations in which misunderstandings may arise and identify ways of communicating
  • Reduce stress and misunderstandings
  • Decipher and understand Turkish decision-making and negotiationprocesses

Nomad

What’s more?

  • Innovative and effective online tools:
    • Nomad’ Profile®: Cultural Profile, Comparison tool, Country Packs
    • Nomad’ Network®: preparing & following the training
  • Intercultural approach about international mobility
  • Theoretical as practical and concrete approach
  • Personalized action plan for the whole family

Programme Outline

Module 1

Understanding cultural differences

  1. Intercultural awareness, the key to success in international business
    1. Taking stock of one’s own cultural baggage
    2. The basics of effective intercultural management
    3. Identifying and going beyond cultural stereotypes
  1. Key aspects of Turkish culture
    1. One country spanning two continents
    2. An ageing, multi-ethnic population
    3. The Ottoman Empire, the Kemalist revolution, Atatürk
    4. Islam and secularism in Turkey
    5. A country at a crossroads between tradition and modernity
  1. The impact of values and behaviour patterns on professional dealings and relationships
    1. A nomadic heritage
    2. Patriotism and openness
    3. The importance of family values
    4. The role of women in Turkish society
    5. A respect for hierarchies and authority
    6. The value of money and a sense of generosity
    7. Turkish pragmatism
  1. The Turkish corporate world
    1. Key factors in understanding the way companies operate
    2. A paternalistic structure open to consensus: flexibility and availability
    3. Understanding the Turkish notion of productivity
    4. The liberalisation of working methods
    5. Continued control by the State and the authorities

Module 2

Succeeding in work with the Turks

  1. Effective communication with the Turks
    1. The decisive role played by networks
    2. Encouraging direct and instructive dialogue
    3. The characteristics and challenges of the Turkish language
  1. Adapting your working methods
    1. Building trust and confidence: kindness and benevolence
    2. Effective management: objectivity and the personal touch
    3. Recruitment, loyalty-building, training and imparting knowledge
    4. An ability to listen and take decisions. Conflict resolution: a sense of honour
    5. Pitfalls to be avoided
  1. Successful meetings and negotiations with the Turks
    1. Preparation: sincerity, patience and perspective
    2. Identifying decision-makers to improve relationships
    3. The value of silence
    4. Attitudes to contracts and their implications
  1. Final handy tips
    1. Caution, patience and humility
    2. Protocol and etiquette
    3. Social standards, gifts, business cards, dress code, etc
    4. Sensitive subjects: politics, history, religion
    5. Humour: a double-edged sword

Training options

Training options

You may attend this course as an individual or as part of a group. We will discuss the content, the date and the location of the course with you beforehand to ensure it meets your personal preferences.

Please contact your account manager, Anne Marie van Schaik:

  1. by phone +31 20 8208639
  2. or by filling in this form and we will contact you.

Contact